Privacy policy

Tin Man Oils Privacy Policy

Last Updated: March 17, 2025

Last Updated: July 9, 2025

Your privacy is important to us. This policy explains how Tin Man Oils ("we," "us," "our") collects, uses, and protects your personal information when you visit our website (tinmanoils.com), use our services, or make a purchase.

By using our services, you agree to the practices described in this policy.

1. Our Privacy Promise at a Glance

We are committed to protecting your data and being transparent about how we use it. Here’s a quick summary:

  • We Collect What's Necessary: We only collect the information needed to fulfill your order, improve your experience, and communicate with you.

  • We Keep It Safe: We use security measures to protect your information.

  • We Don't Sell Your Data: We do not sell your personal information to third parties.

  • You Are in Control: You have rights over your data, including the right to access or delete it.

2. What Information We Collect

We gather information in a few different ways to provide and improve our services.

  • Information You Give Us Directly:

    • Contact Details: Name, address, phone number, email.

    • Order Information: Billing address, shipping address, and details of your purchase.

    • Account Information: Username, password, and security questions.

    • Customer Support: Any information you provide when you contact us.

  • Information We Collect Automatically:

    • Usage Data: When you browse our site, we automatically collect data about how you interact with it. This includes your IP address, device type, browser information, and which pages you visit. We use technologies like Cookies to do this, which helps our site function and allows us to understand customer behavior.

  • Information From Third Parties:

    • We receive information from trusted partners who help us operate our business. This includes:

      • Shopify: Our e-commerce platform, which powers our store.

      • Payment Processors: Companies that securely handle your credit card or payment information to complete your purchase.

3. How We Use Your Information

We use your personal information for four main purposes:

  1. To Provide Our Products & Services: To process your payments, fulfill and ship your orders, manage your account, and handle any returns or exchanges.

  2. For Marketing & Advertising: To send you promotional emails or texts (which you can opt-out of at any time) and show you ads that may be relevant to you.

  3. For Security & Fraud Prevention: To detect and prevent fraudulent, illegal, or malicious activity and to keep your account secure.

  4. To Communicate & Improve: To provide you with customer support and to analyze how our services are used so we can make them better.

4. How We Share Your Information

We only share your information with trusted partners when necessary to run our business. We may disclose your information to:

  • Service Providers: Companies that perform services on our behalf, such as payment processors, shipping carriers, and data analytics providers.

  • Business & Marketing Partners: Partners like Shopify that help us provide services and advertise to you. These partners will use your information accordingto their own privacy policies.

  • Legal & Safety Reasons: If required by law (e.g., in response to a subpoena) or to protect our rights and the safety of our users, such as during a business merger or bankruptcy.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

5. Your Data, Your Rights

You have rights regarding your personal information. Depending on your location, these may include:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Delete: You can ask us to delete your personal information.

  • Right to Correct: You can request that we fix any inaccurate information.

To exercise any of these rights, please contact us using the details below. We will not discriminate against you for using your rights.

Managing Communications: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in the email. We may still send you non-promotional messages about your account or orders.

6. Other Important Information

  • Data Security: We take security seriously, but please be aware that no method of transmission over the internet is 100% secure. We cannot guarantee "perfect security." We recommend using secure channels when sending us sensitive information.

  • Data Retention: We keep your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

  • Children’s Data: Our services are not intended for children, and we do not knowingly collect information from them.

  • Third-Party Websites: Our site may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

  • Changes to This Policy: We may update this policy from time to time. We will post the revised version on our site and update the "Last Updated" date.

7. Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please get in touch.

  • Email: info@tinmanoils.com

  • Phone: 919-914-0097